When I first started analyzing email performance for subscription brands, I noticed a consistent pattern: high open rates didn't always translate into purchases. As marketers, we obsess over opens, but what really matters is the open-to-purchase conversion. Over time, I developed and refined a...
May 19, 2026
• by Élise Martin
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I’ve always believed that the best marketing work comes from focusing on strategy, creativity and relationships — not repetitive admin tasks. That’s why learning how to automatiser ses tâches sans coder facilement changed the way I organise my days. In this article I’ll walk you through starting with Zapier, show practical automations you can set up in minutes, and share tips to scale...
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I’ve spent years watching how subtle product design and storytelling reshape perceptions in e-commerce, but few categories are as fascinating to me as height boosting shoes. They sit at the intersection of fashion, engineering and psychology — a niche product that delivers a physical but discreet change with outsized effects on confidence, posture and presence. In this article I’ll walk you...
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When a product recall lands on your desk, the immediate impulse is to hide, apologize, and hope the storm passes. I've been there — the adrenaline rush, the frantic calls to legal and operations, the sleepless nights. But the truth I've learned through years in marketing is that a recall is not just a crisis; it's a moment that defines your brand. How you respond can either accelerate revenue...
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When I first started experimenting with TikTok for small fashion brands, I was skeptical about how bite-sized, playful moments could translate into measurable sales. After working with several entrepreneurs and running tests across collections, campaigns and live events, I’ve learned that micro-moments on TikTok aren’t just attention grabs — they’re purchase triggers when you design them...
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I’m convinced that one of the most underused levers in reducing checkout abandonment is the way we communicate shipping. Too often shipping is an afterthought — a line item that appears at the last minute and triggers sticker shock or hesitation. Over the past few years working with brands from D2C fashion labels to electronics retailers, I’ve seen a repeatable pattern: clear, personalized...
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I’ve spent years watching subject lines make or break email campaigns for subscription brands — from niche wellness boxes to DTC razor clubs. One thing has become crystal clear: the subject line is not just a hook to get opens; when done right, it guides readers from open to purchase. Below I share a single, tested subject line framework that consistently lifts open-to-purchase rates for...
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I’m going to walk you through how I design checkout flows for small retailers with one goal in mind: reduce cart abandonment by at least 30%. Over the years I’ve tested dozens of tweaks, and I’ve seen that well-designed checkouts aren’t about flashy features — they’re about removing friction, building trust, and guiding a buyer confidently to the finish line.Start by measuring where...
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I’ve spent years digging into user behavior on e-commerce sites, and one insight keeps coming back: seeing where customers hesitate is the fastest way to fix leaks in your checkout funnel. Customer journey heatmaps give you that visual clarity. They show not just where people click, but where they look, scroll, and get stuck — which is precisely what you need to reduce checkout abandonment...
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I’ve burned my share of ad budgets learning what scales on TikTok — and I’ve also saved thousands by running cheap, smart creative tests that reveal whether a concept has the potential to scale before I hand over a large media plan. Below I’ll share the practical, low-cost experiments I run first, the early metrics that matter on the platform, and how to interpret signals so you can stop...
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When I first started advising clients on customer support strategy, the question I heard most often was: “Should we invest in conversational AI or stick with live chat to reduce tickets?” It’s a valid question — both approaches promise to deflect tickets, speed responses, and improve customer experience, but their costs and impacts are very different depending on context. Over time I’ve...
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